Note:?Due to ongoing brand upgrades, both old and new hangtags and care labels (used interchangeably) are authentic and approved by the brand. This transition does not compromise product quality. Please wear with confidence.

SENTUBILA, founded in 1999, has steadfastly upheld its brand ethos of?"Urban, Minimalist, Commuter"?to craft effortless, minimalist commuter fashion for modern women.

SHOPPING TIPS

How to choose size?
You can read the reveiws by other costumer to follow the suggestion, or refer to our size chart. Our costumer service will be very willing to recommend good ideal for you.

When will ship the package?

AlI our items will be shipped to buyer's address which offered by buyers, please confirm your address before payment. Otherwise our staff of costumer service will contact you with the situation to negotiate. (Holidays may be extended)

How to track my package?

You can track YOUR package in this website:https://17track.net/en(Copied to the browser to open)

What is the after-sales service?

Any unsatisfied with the product, please contact us first instead of opening dispute or leave negative feedback.

we are able to solve all problems enthusiastically if you meet any problem, just chat with us in Neckermann Direct.

RETURNS

AlI returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number.

We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included.

FEEDBACKS

Your satisfaction and positive feedback is very important to us.

If you have any problems with our items or services, please feel to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.

* All staff of SENTUBILA wish you a pleasant shopping experience in our store.