Warm Tips:

1. The dress is made to order. We suggest customers order at least 2 months earlier to leave more time for production and the shipping.

2. Shipping time depends on the shipping ways you chosen.

3. Please message me your deadline in advance or detail any time-sensitive requests in the order's note box at checkout.

4. !!!After placing your order, there is still ONE DAY to change your mind or Please confirm well before placing the order. Once the tailoring process has begun, the materials cannot be reused. Canceling orders halfway will cause us a lot of losses, since all our dresses are not in stock, but brand new and custom made for each order.

5. !!!We provide rush order service for all products. If there is a rush order, we strongly suggest you contact us before place order to avoid error estimates.

Please note the following:

1. This product is customized item, which is not eligible for return without reason.

2. Please kindly note this product is customized item, the return policy differs from that irregular products, it is not eligible for return without reason.

3. Before making your purchase encourage you to contact with the seller for more details.

You can choose your preferred color, note the color code in the order when placing it ,or you can send message to meYou can choose any size to make the order and leave us a message of your own measurements as following will be okay!

1. Bust_____cm/inch

2. Waist______cm/inch

3. Hips______cm/inch

4. Hollow to floor without shoes on_____cm/inch

5. Natural height without shoes on_____cm/inch

Since your feedback is very important to the development of our business, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It'll just take you 1 minute. Thank you!

RETURN POLICY

1. We do not accept returns for custom dresses in size or dresses with any changes requested.

2. For regular sized dresses with no changes, please message me your return request within 5 days of receiving the dress. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.

3. We hold the right to refuse any unreasonable returns, such as wrong custom made measurements you provided or standard size which we made right but you chose wrongly, or your event is canceled or the dress is not needed any more, etc.

4. Please must help clear the Custom Taxes. Returned fee will be covered at customer’s end if you do not cooperate withe Tax clearance. Please understand, however customs duty is out of our control, we can't guarantee any tax fee and will not bear any tax fee. All the fees possibly arising out of customs clearance are not covered under the Free Shipping provision.